Delete your account
This page explains how to permanently delete your Cask & Note account and everything in it, whether or not you still have the app installed.
In the app
Open Profile, then Account settings, then Delete account. This deletes your account right away and cannot be undone.
If you cannot open the app
Email info@caskandnote.com from the email address on your account and ask us to delete it. We will confirm once it is done.
What gets deleted
We keep your data for as long as your account exists.
You can delete your account in Profile → Account settings → Delete account. That removes everything this app holds about you: your pours, your sessions, your Bunker bottles and their history, your hunt list, your achievements, your conversations with Stillman, your feedback, every photo you uploaded, this app's record of your Pro status and your AI usage, and your membership of Cask & Note itself. It is a real deletion, not a flag on a row, and it cannot be undone.
Because the login is shared, deleting here does not always delete the login. If Cask & Note is the only app of ours you use, the sign-in goes too - the email address, the password and any linked Apple or Google sign-in - and nothing of you is left with us. If you also use another of our apps, the login has to survive so that app keeps working, and it is deleted when you leave the last one. Either way, the whiskey is gone the moment you confirm here.
Two honest caveats. First, the anonymous unmatched-bottle-name rows described above are not linked to you, so there is nothing in them to find and delete. Second, our processors keep their own backups and transaction records on their own schedules; we ask them to delete and they do, but a backup snapshot taken before you left may exist for a while. Write to us if you want us to chase a specific one.
Deleting your account does not cancel a subscription. Cancel that separately in your Apple Account or Google Play subscription settings.
Subscriptions
Deleting your account does not cancel a subscription, because Apple bills it, not us. Cancel Pro in your App Store subscription settings, ideally before you delete the account.
See the full privacy policy for more.